11 Jan What if the Recipient’s address changes?
We have created a system that only allows the sending of Gifts and Letters to the future if the contact forms from three sources have been completed: Sender, Next of Kin and Recipient. Our investigative procedure works as follows: one month before the delivery, we contact You (the Sender) to confirm the delivery and to validate the address for the Recipient. If You are unreachable, we contact the Next of Kin and we validate the Recipient’s address focusing on maintaining the element of surprise. Ultimately, we can contact the Recipient directly – if all other means have been exhausted – in order to obtain a valid delivery address.